ylaro Terms & Conditions

In these Terms & Conditions, the following terms shall have the meanings ascribed to them below, unless the context otherwise requires:

• "ylaro" / "Platform" / "We" / "Us" refers to the ylaro online gaming platform accessible at https://ylaro.ws and all associated sub-domains, mobile-optimized pages, and services operated thereunder.
• "Player" / "User" / "You" refers to any individual who accesses, browses, registers on, or otherwise uses the ylaro platform in any capacity.
• "Account" means the individual registered account created by a Player upon successful completion of the ylaro registration process.
• "Real Money Balance" means any Philippine Peso (PHP) funds deposited by a Player into their ylaro account wallet and available for wagering or withdrawal.
• "Bonus Balance" means any promotional credit, free bet, or bonus funds credited to a Player's account by ylaro under a specific promotional offer, subject to wagering requirements.
• "Wagering Requirement" / "Turnover Requirement" means the number of times a bonus amount must be staked in eligible games before the bonus or resulting winnings may be converted to a withdrawable Real Money Balance.
• "Games" refers to all gaming products offered on the ylaro platform, including but not limited to slots, live casino tables, bingo, Ludo Quick, and any other gaming content made available from time to time.
• "Applicable Laws" means all statutes, regulations, ordinances, and directives applicable to online gaming in the Republic of the Philippines, including those issued or enforced by the Philippine Amusement and Gaming Corporation (PAGCOR).

By accessing the ylaro platform — whether by visiting https://ylaro.ws, creating an Account, logging in to an existing Account, or placing any wager — you unconditionally accept and agree to be bound by these Terms & Conditions in their entirety, together with the ylaro Privacy Policy and any game-specific rules published on the platform.

If you do not agree to any part of these Terms & Conditions, you must immediately cease all use of the ylaro platform and, if applicable, close your Account by contacting ylaro customer support.

ylaro reserves the right to amend these Terms & Conditions at any time. Continued use of the platform following notification of any amendment shall constitute acceptance of the revised terms. Players who do not accept an amendment must cease use of the platform and may request account closure.

Access to and use of the ylaro platform, including the creation of an Account and participation in any real-money gaming activity, is subject to the following eligibility requirements:

• You must be at least 21 years of age at the time of registration and at all times during use of the platform.
• You must be a natural person with full legal capacity to enter into binding contracts under the laws of the Philippines.
• You must not be accessing ylaro from a jurisdiction where online gaming is prohibited or restricted by law.
• You must not be a current employee, contractor, director, or officer of ylaro, or an immediate family member or household member of any such individual.
• You must not have previously had an Account closed or suspended by ylaro for a breach of these Terms & Conditions.

By registering an Account, you represent and warrant that you satisfy all eligibility requirements stated above. Providing false information at registration constitutes a material breach of these Terms & Conditions and may result in permanent account closure and forfeiture of all balances.

To access real-money gaming features on ylaro, you must create a registered Account. The following rules apply to Account registration and maintenance:

4.1 Single Account Policy

Each Player is permitted to maintain only one (1) active Account on ylaro at any time. The creation of duplicate or multiple Accounts — whether under the same name, same device, same payment method, or same household — is strictly prohibited. Duplicate Accounts will be closed without notice and any associated balances may be forfeited.

4.2 Accurate Information

You are required to provide complete, accurate, and up-to-date personal information at registration, including your full legal name, date of birth, residential address, contact number, and a valid email address. You must promptly update this information through your Account settings should any details change.

4.3 Account Security

You are solely responsible for maintaining the confidentiality of your Account credentials, including your login username and password. You must not share your Account credentials with any third party. ylaro will not be liable for any loss or damage arising from unauthorized access to your Account where such access results from your failure to maintain the security of your credentials. If you suspect unauthorized access, you must notify ylaro immediately at [email protected].

4.4 Identity Verification (KYC)

ylaro operates a Know Your Customer (KYC) program in compliance with Applicable Laws. ylaro may request, at any time, documentary proof of identity (such as a government-issued ID), proof of address (such as a utility bill or bank statement), and proof of payment method ownership. Failure to provide requested documentation within the stated timeframe may result in Account suspension and withholding of withdrawal requests until verification is completed.

All financial transactions on the ylaro platform are conducted exclusively in Philippine Peso (PHP). ylaro supports the following payment channels: GCash, PayMaya, BDO, BPI, and Metrobank. The availability of specific payment channels may vary and is subject to change without prior notice.

5.1 Deposits

Deposits made to your ylaro Account must originate from a payment method registered in your own name. Third-party deposits are not permitted. ylaro reserves the right to return deposits made via unverified or third-party payment methods. Minimum and maximum deposit limits are as displayed on the ylaro deposit page at the time of transaction and are subject to change.

5.2 Withdrawals

Withdrawal requests are subject to the completion of KYC verification. Withdrawals will be processed to the same payment method used for the most recent deposit, wherever technically possible. ylaro targets withdrawal processing within the timeframes published on the platform; however, processing times may vary depending on the payment channel and any additional verification requirements. ylaro is not responsible for delays caused by third-party payment processors.

5.3 Currency and Fees

ylaro does not charge fees on standard deposits or withdrawals conducted through supported Philippine payment channels. However, your payment provider may apply their own transaction charges, for which ylaro bears no responsibility. All displayed balances and transaction amounts on the ylaro platform are denominated in Philippine Peso.

ylaro offers various bonuses and promotional offers to eligible Players from time to time. All bonuses and promotions are subject to the following general terms, in addition to any specific terms published alongside each individual offer on the ylaro promotions page.

• Bonuses are available to Players who have completed Account registration and, where applicable, made a qualifying deposit.
• Unless otherwise stated, each promotion is available to each eligible Player once only.
• Bonus funds are held in a separate Bonus Balance and are subject to wagering requirements before any portion may be transferred to the Real Money Balance or withdrawn.
• Wagering requirements and eligible games for each promotion are specified in the individual offer terms. Games may contribute different percentages toward turnover requirements.
• ylaro reserves the right to modify, suspend, or withdraw any promotion at any time, with reasonable advance notice where practicable.
• ylaro reserves the right to disqualify any Player from a promotion where abuse, collusion, or manipulation of bonus terms is suspected.
• Bonuses that have not been used within the stated validity period will expire and be removed from the Player's Bonus Balance automatically.

Players should review the specific terms of each promotion on the ylaro promotions page before opting in. If you have questions about a particular offer, contact ylaro support at [email protected] prior to claiming the bonus.

All Games available on the ylaro platform are governed by their respective game rules, which are accessible within each game interface. In the event of any conflict between these Terms & Conditions and the game-specific rules, the game-specific rules shall prevail with respect to gameplay mechanics, and these Terms & Conditions shall prevail in all other respects.

7.1 Random Number Generation

All slot and random outcome games on ylaro use certified Random Number Generation (RNG) technology to ensure that game outcomes are statistically independent, unpredictable, and unbiased. ylaro's RNG systems are subject to periodic review in accordance with applicable gaming standards.

7.2 Malfunctions

In the event of a technical malfunction, game error, or system failure that affects the outcome of a wager, ylaro reserves the right to void the affected wager and return the staked amount to the Player's Real Money Balance. ylaro is not liable for any losses or damages arising from technical faults beyond its reasonable control.

7.3 Disconnections

ylaro is not responsible for any game round interrupted by a Player's internet disconnection or device failure. Where a game round is interrupted, the outcome will be determined in accordance with the relevant game's disconnection policy, which is published within the game interface.

The following activities are strictly prohibited on the ylaro platform. Engaging in any prohibited conduct may result in immediate Account suspension, permanent closure, forfeiture of balances, and referral to law enforcement authorities:

• Providing false, misleading, or fraudulent personal information at any stage of Account registration or verification.
• Opening or operating more than one Account on the ylaro platform.
• Using automated software, bots, scripts, or any other technology to interact with the ylaro platform in a manner not intended for human players.
• Colluding with other Players to manipulate the outcome of any game or to exploit promotional offers in an unauthorized manner.
• Exploiting software errors, glitches, or vulnerabilities in the ylaro platform or any game to gain an unfair advantage.
• Engaging in any form of money laundering, financing of illegal activity, or use of the platform for transactions connected to prohibited funds.
• Attempting to reverse engineer, copy, distribute, or commercially exploit any component of the ylaro platform or its intellectual property.
• Harassing, threatening, or engaging in abusive conduct toward ylaro staff or other players through any communication channel.
• Accessing the ylaro platform from a jurisdiction where online gaming is prohibited by local law.

ylaro is committed to promoting responsible gaming and providing tools that help Players maintain control over their gaming activity. Gambling on the ylaro platform is intended to be an enjoyable form of entertainment — not a source of income or a method of resolving financial difficulties.

9.1 Player Tools

All registered ylaro Players have access to the following responsible gaming tools through their Account dashboard:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your ylaro Account.
• Loss Limits: Set a maximum loss threshold over a defined period to control your overall spend.
• Session Time Reminders: Configure notifications that alert you when you have been playing for a set duration.
• Self-Exclusion: Request a temporary or permanent self-exclusion from the ylaro platform at any time. Once a self-exclusion is in effect, ylaro will take all reasonable steps to prevent access during the exclusion period.
• Reality Checks: Periodic on-screen notifications displaying the duration of your current session and net win/loss position.

9.2 Minimum Age

The minimum age for all real-money gaming activity on ylaro is 21 years, consistent with Philippine gaming regulations. ylaro actively works to prevent access by minors and will suspend any Account where age compliance cannot be confirmed.

9.3 Getting Help

If you believe you may have a problem with gambling, we encourage you to use the self-exclusion tools available on ylaro and to reach out to your support network. ylaro's customer support team is available 24 hours a day, 7 days a week and can assist with enabling responsible gaming controls on your Account. Contact support at [email protected].

All content on the ylaro platform — including but not limited to the ylaro name, logo, trademarks, website design, layout, graphics, text, software, game content, and all other materials — is the exclusive intellectual property of ylaro or its licensed content providers and is protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the ylaro platform solely for personal, non-commercial entertainment purposes. This licence does not include the right to:

• Reproduce, copy, distribute, or publicly display any ylaro content without express written permission.
• Create derivative works based on ylaro's intellectual property.
• Use ylaro's trademarks, logos, or brand assets in any context not expressly authorized in writing by ylaro.
• Frame or mirror any portion of the ylaro platform on any other website or application.

Any unauthorized use of ylaro's intellectual property constitutes a material breach of these Terms & Conditions and may give rise to legal action.

To the fullest extent permitted by Applicable Laws, ylaro shall not be liable to any Player for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with the use of the ylaro platform, including but not limited to:

• Loss of profits, revenue, data, or business opportunities.
• Losses arising from platform downtime, technical malfunction, or interruption of service.
• Losses arising from reliance on information published on the ylaro platform.
• Losses caused by unauthorized access to a Player's Account resulting from the Player's failure to secure their credentials.

ylaro's total aggregate liability to any Player for direct losses arising from a proven breach of these Terms & Conditions shall not exceed the total amount deposited by that Player in the ninety (90) days immediately preceding the event giving rise to the claim.

ylaro reserves the right to revise, update, or replace these Terms & Conditions at any time, at ylaro's sole discretion. When material changes are made, ylaro will notify registered Players by posting a notice on the platform or by sending a communication to the email address registered on the Player's Account.

The effective date displayed at the top of this document will be updated whenever the terms are revised. It is your responsibility to review these Terms & Conditions periodically. Your continued use of the ylaro platform following the effective date of any revised terms constitutes your binding acceptance of those revisions.

If you do not accept a proposed amendment, you must cease using the ylaro platform and may request closure of your Account by contacting ylaro support. Any Real Money Balance remaining in a closed Account will be processed for withdrawal in accordance with the standard withdrawal procedures, subject to completion of any pending verification requirements.

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

13.1 Complaints Procedure

Any Player who has a complaint or dispute relating to the ylaro platform should contact ylaro customer support in the first instance by emailing [email protected] with a full description of the issue, the Account username, and any relevant transaction references. ylaro will acknowledge all complaints within two (2) business days and will endeavor to resolve disputes promptly and fairly.

13.2 Escalation

If a dispute cannot be resolved through ylaro's internal complaints process within thirty (30) calendar days, the matter may be escalated in accordance with the procedures established under Applicable Laws governing ylaro's operations in the Philippines. Both parties agree to make good-faith efforts to resolve disputes amicably before pursuing formal legal remedies.

13.3 Jurisdiction

Any legal action arising from or relating to these Terms & Conditions that cannot be resolved through the processes described above shall be submitted to the exclusive jurisdiction of the competent courts of the Republic of the Philippines.

If you have any questions, concerns, or requests relating to these Terms & Conditions or your use of the ylaro platform, please contact the ylaro support team using the following details:

• Platform: ylaro — https://ylaro.ws
• Email: [email protected] (plain text — not a clickable link)
• Support Hours: Available 24 hours a day, 7 days a week
• Response Time: ylaro aims to respond to all written enquiries within two (2) business days.

For responsible gaming support specifically, including requests to enable deposit limits, loss limits, or self-exclusion, please contact the ylaro support team directly via the live chat feature available on the platform or by email at [email protected]. All responsible gaming requests are treated with the highest priority and confidentiality.